For deliveries to Alaska and Hawaii add $12.50 per address.
During the Holiday season, orders and changes must be made by December 15th. Please call us at 1-877-472-6879 with any questions on how to guarantee holiday delivery.

All orders from the website are acknowledged with an email upon submission. Orders taken by phone, mail or fax are only acknowledged if over $100 in value and if it contains multiple ship-to’s. If you require a receipt or need a copy of one please contact our Customer Service Department at 1-877-472-6879.

Guadalupe Original Foods Unconditional Guarantee
For over 15 years, the Guadalupe Original Foods has stood behind our guarantee that you must be completely satisfied, or we will make it right - with an appropriate exchange or refund.

Frequently Asked Questions

I’m Concerned about Online security. Is it safe to shop at Guadalupeoriginalfoods.com ?
From the time you enter your name and address until an order is completed, your data is safeguarded using the latest in security software. We encrypt all confidential information and we accept MasterCard, Visa, Discover and American Express.

Can I order by Phone?
Yes. For your convenience, our phones are answered 8am - 5pm Central Time, Monday - Friday. Please call 1 (877) 472-6879.

If I place an order for meats, will it be OK during the shipping process and the time it takes to be delivered?
Our meats are fully cooked, smoked, vacuum sealed and very safe. The product will start out frozen and may be thawed by the time you receive it, but rest assured it will be fine.

How long will it take for my order to arrive?
It is best to allow us 24 hours to process and prepare your order for shipping. After that, your order should arrive at its destination within two days. Because we guarantee that your order will arrive in perfect condition, we use either FedEx or UPS shipping services that ensure timely delivery and delivery confirmation. We only ship Monday - Wednesday for delivery within two days, except when holidays interfere.

Please provide an address where someone will be available to receive your shipment. You may also use our "Future Ship Date" option to order your gifts early. We will ship your package on the date you specify, if possible, otherwise we will ship it on the next available day. Orders received after 2:00 pm Central Time on Wednesday will be processed and shipped on the following Monday unless Next Day Delivery is requested.

What are the hours of Customer Service?
The hours of operation for Customer Service are 8am - 5pm Central Time, Monday - Friday.  Please call 1 (877) 472-6879.